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SHIPPING
Customer Care
ABOUT US
Westside Vintage is a family run business based in Bristol who are passionate about every vintage and collectable.
ABOUT OUR GOODS
We stock vintage, vintage inspired and retro items.
Original Vintage: Unique one off original vintage items dating from 1940's - 1990's. We hand pick each item personally, so if there is anything you are specifically looking for then please let us know and we will do our best to stock this for you. As our original vintage items may be at least 30 years old there may be signs of wear as would be expected. Any noticeable flaws will be mentioned in our descriptions. Care is taken when we dispatch an item, to ensure it reaches you in the condition as stated on our website. Each item is one of a kind, so when it's gone, it's gone!
Vintage Inspired: We also stock a range of vintage inspired clothing that has been made in more recent years but reflect your favourite classic style of times gone by. Some of these products will be brand NEW and some will be PRE-LOVED and this will be clearly stated in the listing.
Collectables: We are pleased to offer a range of interesting collectable items from yester year. Whether you are looking for a nostalgic piece of your past or a collectable antique you will be sure to find it here.
DO WE BUY YOUR VINTAGE ITEMS?
Yes. If you have any interesting vintage items or collectables that you would like to feature on our site for sale, we can offer a percentage on a commission base and sell the item/items for you. Please email us for details.
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DELIVERY
Free UK Shipping: Unless stated, we offer free shipping to the UK. Postage takes 3-5 working days standard delivery to reach you. Some items can be collected, for instance, large items that are costly to post to the buyer or delivered free within a 20 mile radius of Bristol.
International Delivery: Overseas buyers should email us for a postage quote before purchase. The item will then be put on hold for 24 hours and after that time if a purchase is not made the item will be re-listed on website for sale.
PAYMENT
We accept PayPal at checkout. We use PayPal as we find this is the most secure method of online payment and this is in yours and our interests to use the most secure options for transactions. .
RETURNS
We are sure you will be satisfied with your item however, if something is wrong with your order and you find the item is not as described on our original listing then we will do our best to help.
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Returns should be brought to our attention within 7 days of receipt of goods.
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Buyer is responsible for return postage costs unless we have shipped an item in error.
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Refunds will be issued after we have received and checked the item and are satisfied it is in the same condition as when sold and has not been worn or tampered with.
PRIVACY POLICY
We value your privacy on the Internet and have put in place a policy to protect your personal information. It addresses what information we gather, how we use it and hold it, and how to correct or change it. In short, all information you share with us remains strictly private – we do not share or sell information to third parties, or use personal information for any reason other than its intended use. Any personal information that you provide to us, including your name, telephone number, address and email address will not be disclosed, sold or rented to any entities or individuals outside of Westside Vintage.
Westside Vintage does not store any financial information provided to us by our customers. Your card payment will be processed securely by PayPal and under PayPal's strict privacy terms.
We offer a newsletter subscription service for our customers to stay updated and receive special offers and promotions about Westside Vintage via email. Users may cancel their free subscription at any time by emailing westsidevintageuk@yahoo.co.uk.
If you have any questions about our Privacy Policy and our practices with respect to personal information, please contact us.
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